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Return Policy
Returns & Cancellation
* All sales are final and non-refundable. However, in some cases, only merchandise exchanges or store credit may be issued
If merchandise is returned in unopened and original condition with manufacturer’s seal within 7 days from customer’s receiving date, there will be no restocking fee.
All returned merchandise after 7 days will receive store credit. It is the customer's responsibility to bring the products to our facility for an exchange.
No store credit or refund issued after 15 days. (Absolutely no returns for special orders.)
Claims for any damage or shortage in quantity must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
Return and exchange are not available for all sale items in 'On Sale' category.
The price on the invoice does not include shipping and handling fees.
Shipping and handling costs are non-refundable. (Including but not limited to all refused and unaccepted packages.)